On July 11, 2021, Vermeer Southeast was the victim of a sophisticated ransomware attack that impacted its networks and servers. After discovering the incident, Vermeer Southeast quickly took steps to secure its systems and restore operations. Further, Vermeer Southeast immediately engaged third-party forensic experts to conduct a thorough investigation of the incident’s nature and scope and contacted the FBI to seek assistance and guidance. On July 17, 2021, Vermeer Southeast concluded its initial investigation and determined that the unauthorized obtained some information and data from its systems. On August 20, 2021, Vermeer Southeast completed its comprehensive review of the potentially impacted data and information and believes that there is a possibility that the incident involved personal information. However, Vermeer Southeast has no evidence indicating any misuse of your personal information, but wanted to let you know about the incident out of an abundance of caution.
Further, after reviewing the potentially impacted information, Vermeer Southeast determined that if you are or were an employee or a dependent of such employee, the information could involve names, addresses, social security numbers, driver’s license numbers, bank account and routing numbers, tax information, and health insurance information (including health insurance payment information). In addition, if the employee filed a workers compensation claim, the information could potentially include the above-stated information along with medical information. Further, the incident could also involve customer or client social security numbers and or credit or debit card numbers if this information was provided to Vermeer Southeast. However, as of the date of this notice, Vermeer Southeast has no evidence indicating any misuse of this information, but opted to provide notice about the incident out of an abundance of caution.
The notification letter to the potentially impacted individuals includes steps that they can take to protect their information and offers them access to complimentary identity monitoring and protection services. Vermeer Southeast recommends that individuals enroll in the services provided and follow the recommendations contained within the notification letter to ensure their information is protected. Also, in addition to notifying the FBI, Vermeer Southeast reported the incident to certain regulatory authorities, as required. For organizations that received the notification letter and know that they provided social security numbers and or active credit card or debit card numbers, please contact Vermeer Southeast at the above-stated number and or email address to learn how to register for these services.
As a precautionary measure, Vermeer Southeast recommends that individuals remain vigilant by closely reviewing their account statements and credit reports. If individuals detect any suspicious activity on an account, Vermeer Southeast strongly advises that they promptly notify the financial institution or company that maintains the account. Further, individuals should promptly report any fraudulent activity or any suspected incidence of identity theft to proper law enforcement authorities, including their state attorney general and the Federal Trade Commission (FTC). To file a complaint or to contact the FTC, you can (1) send a letter to the Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue NW, Washington, DC 20580; (2) go to IdentityTheft.gov/databreach; or (3) call 1-877-ID-THEFT (877-438-4338). Complaints filed with the FTC will be added to the FTC’s Identity Theft Data Clearinghouse, a database made available to law enforcement agencies.
For individuals seeking more information or questions, please call Vermeer Southeast at its toll-free number 1-800-656-6593 between Monday to Friday from 8:00 AM to 5:00 PM EST. For those who wish to contact Vermeer Southeast directly, please email firstname.lastname@example.org or write to 428 Ocoee Apopka Road, Ocoee, Florida 34761.
Other Important Information
Obtain and Monitor Your Credit Report. We recommend that you obtain a free copy of your credit report from each of the three nationwide credit reporting agencies once every 12 months by visiting http://www.annualcreditreport.com, calling toll-free 877-322-8228, or by completing an Annual Credit Report Request Form and mailing it to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348. You can access the request form at annualcreditreport.com/requestReport/requestForm.action
Alternatively, you can elect to purchase a copy of your credit report by contacting one of the three national credit reporting agencies. The three nationwide credit reporting agencies’ contact information are provided below to request a copy of your credit report or general identified above inquiries.
Security Freeze (also known as a Credit Freeze). Following is general information about how to request a security freeze from the three credit reporting agencies. While we believe this information is accurate, you should contact each agency for the most accurate and up-to-date information. A security freeze prohibits a credit reporting agency from releasing any information from a consumer’s credit report without written authorization. However, please be aware that placing a security freeze on your credit report may delay, interfere with, or prevent the timely approval of any requests you make for new loans, credit mortgages, employment, housing, or other services. In addition, in some states, the agency cannot charge you to place, lift or remove a security freeze. There might be additional information required, and as such, to find out more information, please contact the three nationwide credit reporting agencies (contact information provided below).
Consider Placing a Fraud Alert on Your Credit Report. You may want to consider placing a fraud alert on your credit report. An initial fraud alert is free and will stay on your credit file for at least twelve months. The alert informs creditors of possible fraudulent activity within your report and requests that the creditor contact you before establishing any accounts in your name. To place a fraud alert on your credit report, contact any of the three nationwide credit reporting agencies identified above. Additional information is available at https://www.equifax.com/personal/credit-report-services/credit-fraud-alerts/
Remain Vigilant, Review Your Account Statements and Notify Law Enforcement of Suspicious Activity. As a precautionary measure, we recommend that you remain vigilant by closely reviewing your account statements and credit reports. If you detect any suspicious activity on an account, we strongly advise that you promptly notify the financial institution or company that maintains the account. Further, you should promptly report any fraudulent activity or any suspected incidence of identity theft to proper law enforcement authorities, including your state attorney general and the Federal Trade Commission (FTC). To file a complaint or to contact the FTC, you can (1) send a letter to the Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue NW, Washington, DC 20580; (2) go to IdentityTheft.gov/databreach; or (3) call 1-877-ID-THEFT (877-438-4338). Complaints filed with the FTC will be added to the FTC’s Identity Theft Data Clearinghouse, a database made available to law enforcement agencies.