On July 11, 2021, Vermeer Southeast was the victim of a sophisticated ransomware attack that impacted its networks and servers. After discovering the incident, Vermeer Southeast quickly took steps to secure its systems and restore operations. Further, Vermeer Southeast immediately engaged third-party forensic experts to conduct a thorough investigation of the incident’s nature and scope and contacted the FBI to seek assistance and guidance. On July 17, 2021, Vermeer Southeast concluded its initial investigation and determined that the unauthorized obtained some information and data from its systems. On August 20, 2021, Vermeer Southeast completed its comprehensive review of the potentially impacted data and information and believes that there is a possibility that the incident involved personal information. However, Vermeer Southeast has no evidence indicating any misuse of your personal information, but wanted to let you know about the incident out of an abundance of caution.
Further, after reviewing the potentially impacted information, Vermeer Southeast determined that if you are or were an employee or a dependent of such employee, the information could involve names, addresses, social security numbers, driver’s license numbers, bank account and routing numbers, tax information, and health insurance information (including health insurance payment information). In addition, if the employee filed a workers compensation claim, the information could potentially include the above-stated information along with medical information. Further, the incident could also involve customer or client social security numbers and or credit or debit card numbers if this information was provided to Vermeer Southeast. However, as of the date of this notice, Vermeer Southeast has no evidence indicating any misuse of this information, but opted to provide notice about the incident out of an abundance of caution.
The notification letter to the potentially impacted individuals includes steps that they can take to protect their information and offers them access to complimentary identity monitoring and protection services. Vermeer Southeast recommends that individuals enroll in the services provided and follow the recommendations contained within the notification letter to ensure their information is protected. Also, in addition to notifying the FBI, Vermeer Southeast reported the incident to certain regulatory authorities, as required. For organizations that received the notification letter and know that they provided social security numbers and or active credit card or debit card numbers, please contact Vermeer Southeast at the above-stated number and or email address to learn how to register for these services.
As a precautionary measure, Vermeer Southeast recommends that individuals remain vigilant by closely reviewing their account statements and credit reports. If individuals detect any suspicious activity on an account, Vermeer Southeast strongly advises that they promptly notify the financial institution or company that maintains the account. Further, individuals should promptly report any fraudulent activity or any suspected incidence of identity theft to proper law enforcement authorities, including their state attorney general and the Federal Trade Commission (FTC). To file a complaint or to contact the FTC, you can (1) send a letter to the Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue NW, Washington, DC 20580; (2) go to IdentityTheft.gov/databreach; or (3) call 1-877-ID-THEFT (877-438-4338). Complaints filed with the FTC will be added to the FTC’s Identity Theft Data Clearinghouse, a database made available to law enforcement agencies.
For individuals seeking more information or questions, please call Vermeer Southeast at its toll-free number 1-800-656-6593 between Monday to Friday from 8:00 AM to 5:00 PM EST. For those who wish to contact Vermeer Southeast directly, please email info@vermeersoutheast.com or write to 428 Ocoee Apopka Road, Ocoee, Florida 34761.